Privacy Policy

1. Information We Collect

• Account info: Name, email, phone number, business name.
• Store data: Products, orders, customer names/addresses (only as needed for your store).
• Payment info: Processed by third‑party provider (M‑Pesa / card). We never see your full card details.
• Technical data: IP address, browser type, device info (for security and analytics).

2. How We Use Your Data

• To provide and maintain your store.
• To send service emails (e.g., trial ending, payment receipts).
• To improve our platform.
• To comply with legal obligations (e.g., tax records).

3. Data Sharing

We do not sell your data. We share only when necessary:

• Payment processors (to bill you).
• Hosting & database providers (e.g., Vercel, Supabase).
• Law enforcement if required by Kenyan law.

4. Your Rights (Kenya Data Protection Act)

You have the right to:

• Access the data we hold about you.
• Request correction or deletion (where legally possible).
• Withdraw consent (e.g., marketing emails).

To exercise these, email info@paziatech.com.

5. Data Retention

Account data: kept while your account is active + 30 days after cancellation.
Order data: you control deletion via dashboard. We do not retain customer payment details.

6. Security

We use industry‑standard encryption (SSL) and access controls. However, no online service is 100% secure.

7. Children’s Privacy

Our service is not for children under 16. We do not knowingly collect their data.

8. Changes to This Policy

We may update this policy. You will be notified by email or dashboard notice.

9. Contact Our Data Officer

Pazia Tech
Email: info@paziatech.com
Phone: +254 715067768